The LMS contains many types of notifications. There are enrollment notifications, evaluation notifications, manager notifications, and many more. Some of these are sent immediately while others are queued and sent overnight. Since there are so many different types of notifications, it is important to understand the purpose of each one and how to properly set them up to ensure that they are being utilized correctly.
Within the LMS, notifications can be set in three main areas:
The system will always look for the most specific notification first and then work out to the more general notification. So, first the system will check to see if a notification has been set up for the specific resource, if yes, then that notification will be sent. If no, then the LMS will check to see if a notification has been set up for that specific media type. If yes, then that notification will be sent. If a notification has not been set up at either the resource level or the media type level, then the system default notification for that notification type will be sent.
If there is no system-default notification for a specific notification type and the notification has not been enabled on either the resource or the media type level, then that notification will not be sent.
Notifications on both the Resource level and Media Type level must be enabled to run. If they are not enabled then the LMS will automatically send the system-wide default notification.
The Enrollment notifications that are found on the Notifications tab of Maintain Learning Resources, Maintain Media Types, and Maintain System Default Notifications are for elective enrollments only. If a user is in the required audience of a course, these enrollment notifications will not be sent.
For users in a required audience, the Required Course Notifications must be used or the user will not be informed of the enrollment. Required Course Notifications can be set on the Required Course Notifications tab once the resource is opened in the Maintain Learning Resources screen. As a Resource level notification, messages for a required audience must be enabled and set up in each individual resource.
For more information on how to set up a required audience, see the Help screen on The Audience Tab.
Available Resource and Media Type Notifications
Required Audience Notifications
System Default Notifications Guide
System Default Notifications Defined